Terms of Service

1. Agreement to Terms

This website (the "Site") is owned and operated by Home Nest ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to our Site and your purchase of our products. By placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Our Products

Home Nest provides premium bedding products, including sheets, pillows, and duvet covers. We are committed to quality and transparency.

• Product Information: We strive to display product colors and textures as accurately as possible. However, due to variations in monitors and the nature of natural fibers like linen, we cannot guarantee that your display will perfectly reflect the actual product color. Slight variations in color between dye lots are not considered defects.
• Product Care: Proper care is essential for the longevity of your bedding. Care instructions are provided on our product pages and on the product labels. We are not liable for damage resulting from improper washing, drying, or failure to follow care guidelines.
• Product Availability: All orders are subject to product availability. We reserve the right to discontinue any product at any time.

3. Payments, Shipping, and Returns

Our goal is to ensure a smooth and transparent transaction process.

• Payment: We accept payment through the methods specified at checkout. Full payment is required before an order is dispatched. All transactions are processed through secure, PCI-compliant payment gateways.
• Shipping: Our shipping policies, including processing times, rates, and delivery estimates, are outlined on our Delivery Page and are incorporated into these Terms by reference.
• Returns & Exchanges: Our policy for returns and exchanges, including details of our 100-night sleep trial, is detailed on our Returns Page.
• Damages: In the unlikely event that your order arrives damaged, please contact us within 7 days of delivery with photographic evidence so we can arrange a replacement or refund.

4. User Accounts

You may create an account to access certain features of our Site. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Intellectual Property

All content on this Site, including the Home Nest name and logo, product names, photographs, text, and website design, is our exclusive property and is protected by copyright and intellectual property laws. You are prohibited from using any of our content for commercial purposes without our prior written consent.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HOME NEST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE OR THE PURCHASE OF OUR PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR PURCHASE SHALL NOT EXCEED THE TOTAL AMOUNT PAID FOR THE PRODUCT IN QUESTION.

7. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice by updating the "Last Updated" date at the top of this page. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

8. Contact Us

If you have any questions about these Terms of Service, please contact us for clarification before making a purchase.